Refund and Returns Policy – IR Consultants LLC
Thank you for selecting IR Consultants LLC for your consulting needs. We are committed to providing excellent services and ensuring your satisfaction. However, we recognize that situations may arise where you may need to request a refund or return. This policy outlines the guidelines for refunds and returns to ensure a fair and transparent process for both parties.
1. Refund Policy:
1.1. Eligibility for Refunds: IR Consultants LLC will entertain refund requests under the following conditions:
a) Dissatisfaction with the service provided: If you are dissatisfied with the consulting services delivered by IR Consultants LLC, you may request a refund. To qualify for a refund, you must provide specific and valid reasons for your dissatisfaction.
b) Service unavailability: In the rare event that IR Consultants LLC cannot fulfill your consulting service due to unforeseen circumstances, we will promptly issue a refund.
1.2. Refund Procedure:
a) To request a refund, please contact our customer support team at info@irconsultantsllc.com or call our Toll-Free Number (866) 658-2493 within [number of days] days from the project completion date.
b) Provide relevant details and reasons for your dissatisfaction with the service in your refund request.
c) IR Consultants LLC will assess your refund request and notify you of its approval or denial within [number of days] days.
d) If your refund request is approved, we will initiate the refund within [number of days] days through the original payment method used for the transaction.
1.3. Non-Refundable Items:
a) Third-party expenses such as research costs or software licenses paid on your behalf during the consulting process are non-refundable.
b) Completed and delivered customized consulting work is non-refundable.
2. Returns Policy:
As IR Consultants LLC provides intangible services, there are no physical products subject to return. However, if there are any issues or errors with the consulting service delivered, we will promptly address and rectify them at no additional cost to you.
3. Modifications to the Consulting Work:
3.1. Any additional modifications or changes requested by the client after the completion and delivery of the consulting project may be subject to extra charges. The cost and scope of such modifications will be communicated to you for approval before any work is initiated.
4. Dispute Resolution:
4.1. If you encounter any issues or concerns regarding our refund and returns policy or the services provided, please contact us at info@irconsultantsllc.com. We will make every effort to resolve the matter through open communication and negotiation.
5. Changes to the Refund and Returns Policy:
5.1. IR Consultants LLC reserves the right to update or modify this refund and returns policy at any time. Any changes made will be effective immediately upon posting the updated policy on our website.
By engaging IR Consultants LLC for consulting services and making payments, you acknowledge that you have read, understood, and agreed to this Refund and Returns Policy.
If you have any questions or require further clarification, please do not hesitate to contact us at info@irconsultantsllc.com or call our Toll-Free Number307-400-1409 . Thank you for choosing IR Consultants LLC.